tk999pro Terms & Conditions

1 Introduction

These terms and conditions constitute a legally binding agreement between tk999pro and all its users. By accessing or using the tk999pro website or app, you confirm that you have read and fully agree to all of these terms.

Tk999pro is an internationally licensed online gaming platform operated specifically for players in Bangladesh. Using our services means you agree to comply with all the terms outlined below.

2 Eligibility & Age Requirements

To participate at tk999pro, you must meet the following requirements:

• You must be 18 years of age or older to use this platform. tk999pro strictly prohibits gaming by minors.
• You must have a valid mobile number registered in your own name.
• You must be a resident of a country or region where online gaming is not prohibited by law.
• Each person may only register one account. Holding multiple accounts is strictly prohibited.
• You must provide accurate personal information. Providing false details may result in account termination.

3 Account Registration & Verification

When registering at tk999pro, you must provide accurate and complete information. Registration is completely free and only takes a few minutes.

• You must provide your real name, date of birth, and mobile number at the time of registration.
• Identity verification via national ID or passport is mandatory before your first withdrawal.
• Keeping your account password secure is entirely your responsibility.
• You may not allow anyone else to use your account.
• If you forget your password, you can recover it via your registered mobile number.

4 Deposit & Withdrawal Policy

Deposits and withdrawals at tk999pro are simple, fast, and secure. You can transact via bKash, Nagad, Rocket, and bank transfer.

• The payment method used for deposits must match the one used for withdrawals.
• Withdrawals to third-party accounts or in someone else's name are not permitted.
• Transactions cannot be cancelled once completed.
• Tk999pro reserves the right to request additional verification for any suspicious transactions.

5 Bonus & Promotion Terms

Tk999pro regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before accepting.

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus has a specific turnover requirement — typically 5 to 20 times the combined deposit and bonus amount.
• Bonus funds cannot be withdrawn until the turnover requirement has been met.
• Any attempt to claim bonuses using multiple accounts or false information will result in permanent account closure.
• Any unused bonus will be automatically forfeited once the bonus period expires.
• Tk999pro reserves the right to modify or cancel any bonus offer at any time.

6 Betting & Gaming Rules

Tk999pro offers a wide range of gaming options, including Sports Betting, casino games, live dealer, and lottery. Key rules for each category are outlined below:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is not accepted due to a technical error, the amount will be refunded.
• If a match or event is cancelled, the stake for that bet will be returned to your account.
• Odds may change during live betting — the odds at the time the bet is confirmed are final.
• The decision of tk999pro is final in determining game results.
• Any winnings resulting from a system error or glitch will be considered void.

7 User Code of Conduct

Tk999pro is committed to maintaining an orderly and respectful gaming environment. All members are required to follow the code of conduct below:

• Disrespectful or offensive behaviour towards other members is strictly prohibited.
• The platform must not be used for any fraudulent purpose.
• Using bots, automation software, or any technical means to gain an unfair advantage is strictly prohibited.
• The platform must not be used for money laundering or any other illegal financial activity.
• Abusive behavior toward support staff may result in a temporary or permanent account suspension.

8 Account Suspension & Closure

Tk999pro reserves the right to temporarily or permanently close any account under the following circumstances:

• If it is found that registration was completed using false information.
• If evidence of operating multiple accounts is found.
• Involvement in bonus abuse or any fraudulent activity.
• If the account holder is found to be a minor.
• At the account holder's own request (self-exclusion).

Before permanently closing an account, tk999pro typically gives the user an opportunity to explain. However, if there is clear evidence of fraud, the account may be closed without prior notice.

9 Privacy & Data Protection

Tk999pro treats the protection of your personal information as a top priority. We never sell your data to third parties.

• Information collected during registration is used solely for account management and verification purposes.
• All data is protected by SSL encryption.
• Information is not shared with third parties except where required by law.
• For more details, visit our Privacy Policy Read.

10 Responsible Gaming

Tk999pro believes gaming should be a source of entertainment. That's why we've taken several steps to promote responsible gaming:

• Players can set their own daily, weekly, or monthly deposit limits.
• You have the option to take a temporary account break (cooling-off period).
• You may request a permanent self-exclusion.
• If you feel you may have a gaming problem, please contact support immediately for assistance.

To learn more about Responsible Gaming, visit our Play Responsibly View the page.

11 Right to Amend Terms

Tk999pro reserves the right to partially or fully update these terms and conditions at any time. Any changes will be reflected with an updated date on the page, and where possible, a notification will be sent to your registered mobile number.

12 Contact & Complaints

If you have any questions or concerns about these terms and conditions, please contact our support team. We're available in Bengali 24/7, every day of the week.

• Email: support@tk999pro.com
• Live Chat: Via the chat button at the bottom right of the website or app
• Response Time: Usually within 30 minutes

After a complaint is submitted, tk999pro aims to provide an initial response within 72 hours. Complex matters may take up to 7 business days to resolve.